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I intend this to be my blog in which I will detail my trials and tribulations when dealing with HH Gregg here in Knoxville TN. I've purchased a DLP TV from them, less than a year ago. The TV has already blown two lamps. Lamps run from 200 - 300. When searching the web, I find many folks in the same situation. Toshiba DLP TVs are having trouble blowing bulbs. I have been dealing with HH Gregg, where I purchased the TV. In hopes of getting it replaced with a TV that works as it is supposed to. I know it is not going to be an easy task. But I'm an Irishman who will not give up til I get treated fairly. Next posting, I will list all of the details that leads up to this.
Hopefully this will have positive outcomes. Either way, I'll keep the blog up as I move through this.
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I purchased a 62HMX95 Toshiba 62" television from HHGregg. This blog is setup to detail all the troubles I've gone through with repairs in that first year.
links on the web, I do not claim them to be the truth though. that is up to the reader to decide.
- Georgia Consumer Affairs Settlement
- A page I hope Stormy read prior to getting his warranty
- 244 pages of folks discussing these hm95 models
- even more folks w/the lamp problem
- Others with same model and problem
- another satisfied customer...
- pissedconsumer.com
- HHGregg @ Complaints.com
- HHGregg listings at Ripoffreport.com
- HHGregg Better Business Report
Blog Archive
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2007
(18)
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June
(17)
- Wednesday June 27, 2007
- Monday June 25, 2007
- Don't Miss!
- 6/22/07 Toshiba Calls
- Thursday the 21st
- Astro TV called
- 6/20/07
- Greetings to the public
- 6/8/07
- Thursday 6/7/07
- Toshiba Management...
- Trust....
- Relief in sight?
- 24 hours go by
- Contact info
- HH Gregg passes buck to Toshiba who won't do squat
- First post
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June
(17)
2 comments:
Well, if you didn't purchase the extended warranty, which i'm sure the salesman explained is the only way to have the bulb replaced with no cost to you, the situation is between you and Toshiba, not HH Gregg.
HH Gregg, Best Buy, Circuit City, etc., are not manufacturers. They are distributors. And while they try not to market a defective product, sometimes it happens.
BTW, I haven't heard of a problem with Toshiba DLPs blowing bulbs any more than any other brand of TV.
If you didn't purchase an Extended Service Warranty, your issue is with the manufacturer not hhgregg. Ditto above.
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