Since this morning I have received two calls. One from Toshiba's "manager", who told me there was nothing wrong with my TV. The other from Leah Bullock at HHGregg. Leah believed that the problem could be a ballast in the TV. She is looking for a service provider besides "Normans Electronics" to come and replace the Ballast. I will go out and see what kind of information is out there on the internet as far as if this should fix the problem or not.
I've also written to our local TV station WATE. They have a thing they do called "Six on your side". I have told them about my problems, and how HHGregg will not sell me a warranty because they believe that the TV is broken. And Toshiba tells me that the TV is not.
I guess the next question to HHGregg will be, I should have thought of it ealier. Can I now purchase an extended warranty? Or is there some coverage if this does not fix the problem and the lamp blows soon after the warranty runs out.
I spent $2000 for a TV that I believed would last me quite a few years. That is what I want. If this one can not do this (without paying 200-300 every couple months) then I want a replacement. If they can fix it, I am happy. I love the TV when it is working.
The saga continues...
Wednesday, June 6, 2007
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