Well, it did not take 24 hours for a Toshiba manager to get hold of me. The fellow calls me, asks "is the TV working right now?" I answer yes. He said then everything is good. I said, no you still have not fixed whatever is causing the lamps to burn out in 2 - 3 months. I told him how I read on the internet how MANY folks are having the exact same problem. His response is, its working now. It is your problem until it happens again. This is what Russ Best at HHGregg tells me I have to work with. Again, I buy one tv from Toshiba. Why are they going to listen to me? HHGregg buys how many televisions and other products from Toshiba. Why can't the company, who has BUYING POWER, push back on Toshiba and say fix your (Toshiba's) problem. Is pushing Toshiba to take back a defective product going to hurt earnings that bad?
I don't know what the future holds for me and my "experience". I just hope other consumers in my neighborhood don't find themselves in the same situation that I am in.
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